Agent UX as a discipline — the four principles
Designing for an agent is not designing a chatbot. An agent takes consequential actions without being asked, which demands four design principles: transparen…
Designing for an agent is not designing a chatbot. An agent takes consequential actions without being asked, which demands four design principles: transparen…
Designing for an agent is not designing a chatbot. An agent takes consequential
actions without being asked, which demands four design principles: transparency into
its reasoning at every decision point, user control to override or redirect at any
stage, proactive status communication while it works, and structured error recovery
that explains failures and suggests next steps. Students learn these as the core
grammar of agent interfaces.